Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Playamo, we believe online gaming should be an entertaining activity, not a way to earn money or solve financial problems. Gambling always carries risk, and the odds are designed in favour of the house. Only gamble with money you can afford to lose, and never use gambling as a strategy to make money or recover losses.
Age Verification
Online gaming in Australia is restricted to individuals aged 18 years and over (or the applicable legal age in your jurisdiction). By accessing Playamo, you confirm that you meet this age requirement.
If you are under the legal gambling age, please do not use this website. Parents and guardians are encouraged to monitor young people's internet usage and to discuss the risks of gambling.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to try to recover money lost
- Hiding your gambling activity from family, friends, or partners
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Using gambling to escape problems, stress, anxiety, or depression
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, family, or social commitments due to gambling
- Lying to others about the extent of your gambling
- Continuing to gamble despite negative financial or personal consequences
If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.
Self-Help Tools and Controls
Playamo provides several tools to help you maintain responsible gaming habits:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a cap on how much you're willing to lose during a gaming session.
- Reality Checks: Receive regular pop-up notifications during play to remind you how long you've been gaming and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from your Playamo account if you feel your gambling is becoming problematic.
- Time-Out: Take a break from gaming for a set period without closing your account permanently.
To access these tools, log into your Playamo account and visit the Responsible Gaming or Account Settings section. You can also contact Playamo's customer support team for assistance.
Support Organisations and Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling across Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7) - Gamblers Anonymous – Support meetings for people affected by gambling
www.gamblersanonymous.org.au
United Kingdom
- GamCare – Free support, counselling, and information
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources for problem gamblers
www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
If You Need Help
If you think you or someone you care about may have a gambling problem, please reach out for help today. There is no shame in seeking support. Problem gambling is a treatable condition, and recovery is possible with the right help.
Contact one of the support organisations listed above, speak to your doctor, or reach out to a trusted friend or family member. Playamo is committed to supporting responsible gaming and has zero tolerance for underage gambling.